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Nearly 60 Percent of Mobile Device Users had to Reset a Password in the Past Two Months
Survey finds more than half are still trying to remember their passwords in their head

CHICAGO, Feb. 27, 2017 /PRNewswire/ -- Today, Keeper Security, Inc., the world's leading password manager and secure digital vault, announced the results of a survey analyzing mobile device usage and security. Sponsored by Keeper Security, the study found that nearly 60% of mobile device users have had to reset a password in the past two months. Respondents were two times more likely to have trouble logging into an account if they wrote their passwords down or tried to memorize them.

An alarming statistic found that 87% of mobile device users between the ages of 18-30 reuse passwords across multiple websites and applications. This bad habit could result in millions of accounts being compromised since hackers typically test a stolen password against multiple accounts including banking, retail, social media, email and healthcare websites. One stolen password could give a hacker the keys to a person's digital life.  

"People have a tremendous amount of personal and confidential information on their smartphones. It was disturbing to find that almost half of respondents in our survey think their phone is the least secure device that they own, yet 55% of them haven't downloaded a security application," said Darren Guccione, CEO and Co-Founder of Keeper Security. "It is clear that further education regarding the importance of mobile cybersecurity is necessary in order to protect their digital lives."

The survey also provides other insights regarding mobile security:

  • Nearly half (46%) of respondents think their phone is the least secure device that they own, yet 41% use their phone for sensitive applications (banking/healthcare).
  • Age and salary correlate to the level of security on a phone.
    • 46% of people aged 45+ do not password-protect their phones with a secure lock screen compared to 26% of those aged 44 and under.
    • 34% of respondents making under $75K annually do not password-protect their phone, compared to 25% of those making $75K or more.
  • The vast majority are not worried about social media security yet 75% of users connect their social media profiles to other websites and applications (e.g. login with Facebook).

"An important first step to mobile cybersecurity is for consumers to learn how to create secure passwords and not reuse passwords over multiple logins," added Guccione. "Also, website administrators need to implement password complexity policies to secure users."

The survey involved 1,000 male and female respondents in the United States between the ages of 18 to 65. For more information, please visit

Keeper Security will be exhibiting and sharing the results of the survey at Mobile World Congress in Barcelona, Spain from February 27 to March 2, 2017 in the State of Illinois booth, hall 8.0 J21.

Keeper Security is transforming the way businesses and individuals protect their passwords and sensitive digital assets to significantly reduce cyber theft.  As the leading password manager and digital vault, Keeper helps millions of people and thousands of businesses substantially mitigate the risk of a data breach.  Keeper is SOC 2 Certified and utilizes best-in-class encryption to safeguard its customers.  Keeper protects industry-leading companies including Chase, Sony, Siemens, Chipotle, Philips and The University of Alabama at Birmingham. Keeper partners with global OEMs and mobile operators to preload Keeper on smartphones and tablets.  Learn more at


SOURCE Keeper Security, Inc.

For further information: Aaron Gessner, Keeper Security, Inc., (312) 226-4955,